Article 1: Registration

1.1. Registration Confirmation:
  1. Online Registration Confirmation: Registration for an online course is confirmed upon successful completion of an online registration form and receipt of payment (deposit or full course fee).
  2. Online Course Access: Access to the online course is granted upon confirmation of registration and full payment.
  3. Refusal of Online Registration: Global NLP Training reserves the right to refuse online registration as per existing terms.
1.2. Reservation of Place:

1.2.1. Online Course Access and Attendance: Full payment is required for access to online course materials and participation in the online training program.

1.3. Refusal of Registration:

1.3.1. Global NLP Training reserves the right to refuse the registration of a participant without any obligation to provide an explanation. In the event of such refusal, any paid course fees will be promptly refunded to the participant.

Article 2: Participant Fees
2.1. Payment Deadline:

2.1.1. All participant course fees must be settled 14 days in advance of the commencement date of the NLP Practitioner program and 21 days prior to the initiation of the NLP Master Practitioner course.

2.2. Access and Attendance:

2.2.1. No aspect of the training program, including but not limited to class attendance or entry into the training premises, shall be permitted unless full payment has been received and confirmed.

2.3. Payment Default and Consequences:

2.3.1. In the event of untimely payment, Global NLP Training retains the right to decline the participant’s entry into the training course.

2.3.2. Furthermore, Global NLP Training reserves the right to claim full or partial payment of the outstanding course fees.

2.3.3. Any default in payment shall obligate the participant to bear all associated costs, including but not limited to loss of interest, collection charges, and legal expenses.

Article 3: Enrollment & Acknowledgement of Participation

3.1 Acknowledgment of Participation:

3.1.1. Upon making payment or submitting a registration form, the participant affirms that participating in this course is entirely voluntary.

3.1.2. The participant confirms to be sound of mind and body, capable of engaging in the program’s mentally or emotionally demanding activities.

3.1.3. The participant confirms not to be under medical, psychological, or other care prohibiting their involvement in the program’s instructions, techniques, and activities.

3.1.4. The participant confirms their use of any medications does not interfere with the learning experience of other participants.

3.1.5. You release Global NLP Training from any liability for mental, emotional, or physical reactions arising from participating in the training and any of its activities.

3.2 Changes in Health Status:

3.2.1. In the event of changes to the provisions outlined in Article 3.1.  after the initial registration, the participant must promptly notify Global NLP Training.

3.2.2. If a participant cancels their course due to such changes, the Global NLP Training regular cancellation policies will be applicable.

3.3 Technical Requirements & Online Participation
  1. Acknowledgment of Online Participation: Participants confirm their ability to engage in online training, which may include digital communication and self-guided online activities.
  2. Technical Requirements for Participation: Participants must ensure they have the necessary technical equipment and internet access to participate effectively in online training.
Article 4: Intellectual Property

4.1 Protection of Materials and Methods:

4.1.1. Global NLP Training places paramount importance on safeguarding its intellectual property.

4.1.2. The materials and methods of teaching, exercises, and games developed specifically for Global NLP Training programs are also protected.

4.1.3. All the materials are exclusively intended for the use of participants and may not be copied, published, or shared with any third parties without prior explicit permission from Global
NLP Training.

4.2 Recording Prohibitions:

4.2.1. Participants are strictly prohibited from making any sound, photo or video recordings during the training sessions. In the event of a violation of this prohibition, a reasonable penalty will be applied. The amount of the penalty will be determined based on the nature of the violation and its potential impact on Global NLP Training.

4.3 Non-Distribution of Materials:

4.3.1. Under no circumstances are participants allowed to share, distribute, or copy any of the training materials. This prohibition extends but is not limited to individuals, companies, schools, professional organizations, and federations, even if they request access to these materials. The amount of the penalty will be determined based on the nature of the violation and its potential impact on Global NLP Training.

Article 5 (Removed provision January 25th, 2024) – Not applicable to online training. Reference, terms, and conditions live training.

Article 6: Liability

6.1 Liability of Global NLP Training:

6.1.1. Global NLP Training shall only be liable for damages resulting from its own gross negligence or willful misconduct. Liability for indirect damages, consequential damages, loss of profit, cost savings, or damages due to business interruption is expressly excluded.

6.1.2. Global NLP Training shall not be held liable for incidents outside of scheduled training hours or activities not directly related to the training program. This includes but is not limited to, activities during breaks and before or after training sessions.

6.1.3. Global NLP Training shall not be held liable for the actions of a participant using knowledge obtained during the training or education course.



6.2 Participant Liability:

6.2.1. Participants shall be held liable for any damages resulting from their actions or neglect, including but not limited to:
a. Direct and indirect damages or injuries caused to other participants, not arising from course participation or exercises.
b. Direct and indirect damages or injuries caused to hotel/training venue property or staff.
c. Direct and indirect damages or injuries caused to Global NLP Training property or staff.
d. Any actions taken by the participant using knowledge acquired during the training or course..

Article 7 -10  – (Removed provision January 25th, 2024) – Not applicable to online training. Reference, terms, and conditions live training.

Article 11: Cancellation Policy Participants
No-Refund Once Payment Made or Course Accessed:

Once a participant has made full payment for the online training course or has accessed the course materials online, no refunds will be issued under any circumstances. This policy applies from the moment of payment or course access, whichever occurs first.

Special Clause for Free Online Training Access:

Participants who have received access to the online training free of charge as a benefit of paying in full for the live training are subject to a special clause. If a refund is requested for the live training after access to the online training has been granted, a fixed fee of $697 will be deducted from any refund amount due for the live training. This deduction compensates for the value of the online training.

Article 12: Cancellation Policy by Global NLP Training
12.1. Refund on Non-Acceptance:

12.1.1. Global NLP Training will refund all fees paid if the participant is not accepted into the training program. Refunds will be issued for fees paid directly to Global NLP Training. This refund excludes travel, accommodation, and other associated costs. The refund will be processed within 30 days by bank transfer unless an alternative arrangement is mutually agreed upon between Global NLP Training and the participant.

Article 13-18  (Removed provision January 25th, 2024) – Not applicable to online training. Reference, terms, and conditions live training.


Article 19: Purpose of Training

19.1. Educational Nature

19.1.1. All training is for educational purposes only,, and it is not a substitute for proper medical or psychological treatment. A participant who suspects or knows that they are suffering from any physical or psychological ailment or condition is advised to seek appropriate medical or psychological treatment before attending Global NLP Training.

19.2. Nature of Qualifications

19.2.1. . The training does not offer qualifications in psychology or psychiatry,, and no participant will be allowed to claim or imply that they have been certified or approved in any of these areas by Global NLP Training.

19.3. Nature of Certification

19.3.1. The certifications and titles that each participant is legally allowed to carry are dependent on the course they have completed and are as stated on the certifications received from Global NLP Training. The use of titles such as “therapist,” “specialist,” “counselor,” or any other title may be subject to local laws, state/province, national, and international laws and restrictions. It is the responsibility of the participant to comply with the applicable laws and regulations in their jurisdiction.

Article 20: Course Overview


20.1 Prerequisites

20.1.1. Applicable prerequisites:

  • There are no prerequisites for entry into the Global NLP Practitioner Training course.
  • There are no prerequisites for entry into the Global NLP Training Foundation course.
  • The NLP Master Practitioner course has as a requisite a NLP Practitioner course.
  • The Global Advanced NLP Training course requires completion of the NLP Foundation course or an approved equivalent, along with approved NLP Practitioner certification.


20.2. Course Contents and Syllabus

20.2.1. The course contents are outlined in detail inside the syllabus of each program.

20.3. Course Duration

20.3.1. The course duration is specified on the website, brochure, and syllabus.

20.4 Examination

20.4.1. Global NLP Training does not conduct examinations for government-recognized degrees or diplomas.

20.5. Supervision & Monitoring

20.5.1. J. Hofman-Van de Griend, LL.M., monitors and supervises course quality at the request of Global NLP Training.


20.6 .Cost

20.6.1. Participation in any of the Global NLP Training courses is associated with certain costs.
These costs will be provided prior to enrollment, and are available on our website, and pricing sheet.

20.7. Certification

20.7.1. After successful course completion, participants will receive a certification provided by Global NLP Training.

Optional licensing and membership with the Society of NLP are also available, unless stated otherwise before enrollment these are included free of charge with the regular course fee.

Article 21: Complaints and Appeals
21.1 Questions

21.1.1. If a participant has administrative questions, Global NLP Training will provide an answer within 3 working days.

21.1.2. If a (written) question requires more time to answer, Global NLP Training will provide written notification with an estimated response time.

21.2. Complaint Procedure

21.2.1. Participants commit to first resolve any issues with the trainer. If resolution is not possible, the participant can file a complaint with the Commission of Complaints.

21..2.2. The trainer is permitted to request the participant to resolve any issues with a senior staff member.

21.2.2. Each complaint must be submitted in writing and include:
Participant’s name and address
Date of complaint filing
Description of the complaint
Grounds of the complaint.



21.3. Complaint Submission

21..3.1. Participants should submit complaints to Global NLP Training, Complaint Department, Ms. N.M.Schneider, Loermanakker 33, 1541VG, Koog aan de Zaan, The Netherlands.



21.4. Time Frames of Complaint Submission

21.4.1. Participants have 2 working weeks to submit a complaint, starting from the date when the event causing the complaint occurred.


21.5. Confidentiality of Complaints

21.5.1. Global NLP Training guarantees maximum care and adherence to privacy norms and laws when handling complaints.



21.6. Time Frames for Complaint Statements & Decisions

21.6.1. The Commission of Complaints will provide a statement within 4 working weeks after receiving the complaint. An investigation will be conducted before making a decision.

21.6.2. All written complaints will be archived for 6 months.



217.7. Appeals

21.7.1. If a participant disagrees with the Commission of Complaints’ decision, they can file an appeal with the Commission of Appeals of Global NLP Training. This external independent commission includes at least one legal professional.

The appeal must include:

  • Participant’s name and address
  • Date of filing
  • Description of the measure or decision to which the appeal applies
  • Grounds of the appeal.
21.8 Time Frames for Appeal Submission & Decision

21.8.1. Participants have 2 working weeks to submit an appeal, starting the day after the measure or decision of the Commission of Complaints is communicated.

21.8.2. The Commission of Appeals will decide within 4 working weeks after receiving the appeal, conducting an investigation prior to making a decision. If more time is needed for a decision, the participant will be notified within the 4-week time frame.



21.9 Binding Decision Commission of Appeal

21.9.1. Global NLP Training accepts the decision of the independent Commission of Appeal, and necessary measures will be executed promptly.



21.10 Confidentiality and Registration

21.10.1. Each written appeal will be archived for a period of 6 months.



21.11. Names and Addresses

21.11.1. Contact details for Global NLP Training, Commission of Complaints, and Commission of Appeals:


Global NLP Training

Ms. N.M.Schneider
Sumatrakade 1169
1019RH Amsterdam
The Netherlands


Commission of Complaints
Global NLP Training

Loermanakker 33
1541VG Koog aan de Zaan
The Netherlands



Commission of Appeals Global NLP Training

Ms. J. Hofman-Van de Griend, LL.M.
p/a Loermanakker 33
1541VG Koog aan de Zaan
The Netherlands



Article 22: Legal Jurisdiction

22.1. Absence of Provisions Within These Terms and Conditions

22.1.1. In the absence of provisions for specific events or situations within these terms and conditions, Global NLP Training will establish the course of action following discussions with the participant.

21.2. Governing Laws of This Agreement

21.2.1. The law of the country of The Netherlands governs these terms and agreements.

21.3. Legal Base & Disputes

21.3.1. Any dispute, claim, or controversy arising out of or relating to this agreement or your participation in our programs shall be subject to the exclusive jurisdiction of the courts in the Netherlands. The laws of the Netherlands shall govern this agreement and any legal proceedings, and you agree to submit to the jurisdiction of the Dutch courts for the resolution of any such disputes.


Article 23: Policy Changes

23.1. Policy Changes for Past Participants

23.1.1 Global NLP Training reserves the right to modify its policies at any time without prior notification or the need for consent from participants who have previously completed one of our courses.

23.1.2 . Past participants are not exempt from these changes, and their prior completion of a course does not grant them immunity from updated policies.


23.2. Policy Changes for Current and Future Course Registrants

23.2.1. Global NLP Training may make policy changes that apply to participants registered for current or future courses.

23.2.2. Participants will be notified via email and receive the updated version of the new policy.

23.2.3. Participants may not cancel their agreement with Global NLP Training due to these modifications.


22.3. Policy Changes Impacting Course Nature or Contents For Current and Future Participants

23.3.1. For policy changes that significantly affect the nature or contents of the courses participants have registered for, Global NLP Training is required to seek permission for these changes.

23.3.2. Participants will be notified by email and provided with detailed information about the proposed changes. By remaining registered for the course after receiving the notification, the participant implicitly agrees to adhere to the updated policies.

23.3.3. The participant has the option for the original terms and conditions valid during registration or payment submission to remain applicable. A written request needs to be sent to Global NLP Training by the participant within 72 hours of receiving the notification unless agreed otherwise.

Final Provisions

By registering for the online course, participants acknowledge that they have read, understood, and agreed to all the adapted terms and conditions for online training. By submitting registration, payment, or entry into the course location online, I acknowledge that I have read, understood, and agreed to all the terms and conditions, including the recognition that Global NLP Training is legally based in The Netherlands.